23 Jan 2023

How to Choose the Right Monitoring Platform for Your Business

Electronic equipment offers a wide range of benefits to any company and vehicle fleet. If you also partner with a monitoring center, you will undoubtedly get the most out of that equipment, and out of the people who use the technology.

Business security monitoring

Electronic equipment offers a wide range of benefits to any company and vehicle fleet. If you also partner with a monitoring center, you will undoubtedly get the most out of that equipment, and, as a result, out of the people who use the technology. 

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But not all monitoring centers work the same way or offer quality service. That is why it is important to have solid criteria for choosing the right platform. 

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To do so, you can rely on the experience of a company like HUNTER. Our GPS Monitoring System, Hunter Track, gives you first-rate visibility into every unit, regardless of its location, function, cargo, or model. So take advantage of what we share below to make the best choice.

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What is a vehicle monitoring center?

A monitoring center is part of security services: a dedicated space where operators monitor data and video coming from different tracking and security devices. The goal is to respond effectively to any emergency, alarm, call, or event that needs support to be resolved. Its functions can vary depending on the technology used and the customer's requirements.  

Core elements of a vehicle monitoring center

Any vehicle monitoring center should have certain basic features and functions. These are the following:

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  • Real-time knowledge of vehicle locations in order to supervise and act effectively. 
  • A reporting system for every trip. The more detailed these reports are, the better, because they can be used to make strategic decisions and corrections.
  • An alert system that detects events of major importance for supervision and monitoring. 
  • A log of vehicle departures and arrivals to know which vehicles are active at the time of monitoring. 
  • 24/7 technical support to handle any eventuality.

Additional features for a vehicle monitoring center

Technology has made important contributions to monitoring centers, and these centers can be updated constantly to improve their services. At HUNTER, we know every company and fleet has special needs, so we also offer additional features that meet those needs, such as:

Real-time and historical monitoring

In addition to continuous real-time monitoring, Hunter Track takes historical movements into account and continuously analyzes and processes this data.

Alert system

Our alert system includes notifications for harsh braking , speeding, and sudden acceleration.

24/7 Help Desk with remote support

Hunter Track provides a help desk that offers 24/7 technical support. It also includes a range of services, such as remote support, platform maintenance, and GPS device configuration, all through live chat with trained operators. 

Vehicle maintenance

You can track each vehicle's maintenance needs based on mileage or engine hours. 

Detailed reports

Reports are thorough, and you can find any information you need to improve fleet management.  

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A practical case for choosing a vehicle monitoring platform

Andrés is the fleet manager at a logistics company. As the company grows, it needs to improve customer service and, therefore, vehicle monitoring. 

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Andrés's main supervision problem was that he did not know exactly which stretch of the route his drivers were on. In addition, the company made deliveries in different cities and needed its units to travel at night. 

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The vehicles were also suffering heavy wear because they were not receiving proper maintenance. Andrés also wanted to improve his management and present real strategic proposals to improve how the fleet was run. 

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With all this in mind, Andrés began searching for a GPS and monitoring platform and found the best solution in Hunter Track. Here is how Hunter Track solved his problems:

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  • Location is provided in  real time, so Andrés always knows which stretch of the route his vehicles are on.
  • The platform runs 24/7, 365 days a year, making it possible to plan trips and deliveries at any hour.
  • The fleet manager began receiving maintenance alerts that allowed him to schedule inspections and part replacements. As a result, the vehicles were in better condition and had fewer accidents on the road.
  • Hunter Track's detailed reports allowed Andrés to develop a fleet management strategy with better schedules and driver assignments, saving the company significant costs.

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Clearly, Hunter Track helped improve the management of this vehicle fleet. Our GPS Monitoring System offers all the core and specialized features that can improve the management of any vehicle fleet. 

If you also want to improve your fleet management, just contact us at 809.620.2002 to request a quote. Our technicians will review your vehicles' specifications and recommend the services you can sign up for. For more information, we invite you to visit our website www.hunter.do.

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